Spare parts
Genuine Bigtem parts for steam peelers, hydrocutters, blanchers, washers, fryers and conveyors. Send the machine or serial number and a photo, and we confirm the part and delivery.
Request parts →Parts & service
Parts & Service for Bigtem Equipment in North America
Spare and wear parts, installation and commissioning, training, preventive maintenance, retrofits and remote support for Bigtem lines and machines, coordinated by Bigtem USA in Atlanta.
Services
Wear parts
Seals, gaskets, bearings, brushes, abrasive rollers, knives and cutting heads, belts and screens. We help you build a recommended wear-parts list for your line.
Installation and commissioning
Installation supervision, mechanical and electrical checks, start-up, recipe setup and handover, scoped per project.
Operator and maintenance training
On-site training for operators and maintenance teams, in English. Training in Spanish can be discussed per project.
Preventive maintenance
Planned inspections such as steam peeler vessel and seal checks, knife and cutting head changes, blancher and dryer cleaning, and drive and bearing checks.
Retrofits and upgrades
Control upgrades, voltage conversions, capacity upgrades and single-machine replacements, including aging steam peelers from any manufacturer.
Steam peeler replacement →Remote support
Remote access to the PLC and HMI on lines configured for it, for troubleshooting and recipe help.
What to send with a parts or service request
- Machine type and serial number (on the nameplate)
- A photo of the part and the area around it
- Quantity, and whether it is urgent
- Plant location and voltage
Support from Atlanta
Bigtem USA LLC
13010 Morris Road Suite 650
Alpharetta, GA 30004, USA
(770) 999-0587
sales@bigtem-usa.com
We do not publish response times or stock levels. Every request is confirmed individually.
Parts & service FAQ
Where is support based?
Parts and service for North America are coordinated by Bigtem USA from Atlanta.
Do you keep parts in stock in the US?
It depends on the part and the machine. Send the machine or serial number and we confirm availability and delivery for your request.
Can you service older Bigtem machines?
Yes. Send the serial number, photos and a description of the problem, and we check parts and options.
Do you service other manufacturers’ steam peelers?
We replace aging steam peelers from any manufacturer through the replacement program.
How fast will you respond?
We do not publish response-time commitments. Call us for anything urgent.
Need a part or a service visit?
Send the machine type, serial number and what you need.